The continual tapping of a cigar or cigarette end on the ashtray shows that an inner conflict is taking place and that you may need to reassure the smoker. Here, too, is an interesting smoking phenomenon. Most smokers smoke their cigarette down to a certain length before extinguishing it in the ashtray. If the smoker lights a cigarette and suddenly extinguishes it earlier than he normally would, he has signalled his decision to terminate the conversation. Watching for this termination signal can allow you to take control or to close the conversation, making it appear that it was your idea to end it.
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