Hiding behind a barrier is a normal human response that we learn at an early age to protect ourselves. As children, we hid behind solid objects such as tables, chairs, furniture and mother's skirts whenever we found ourselves in a threatening situation. As we grew older, this hiding behaviour became more sophisticated and by the age of about six, when it was unacceptable behaviour to hide behind solid objects, we learned to fold our arms tightly across our chests whenever a threatening situation arose. During our teens, we learned to make this crossed-arms gesture a little less obvious by relaxing our arms a little and combining the gesture with crossed legs.
As we grow older, we develop the arm crossing gesture to the point where it has become less obvious to others. By folding one or both arms across the chest, a barrier is formed that is, in essence, at attempt to block out the impending threat or undesirable circumstances. One thing is certain; when a person has a nervous, negative or defensive attitude, he will fold his arms firmly on his chest, a strong signal that he feels threatened.
Research conducted into the folded arm position in the United States has shown some interesting results. A group of students was asked to attend a series of lectures and each student was instructed to keep his legs uncrossed, arms unfolded and to take a casual, relaxed sitting position. At the end of the lectures each student was tested on his retention and knowledge of the subject matter and his attitude toward the lecturer was recorded. A second group of students was put through the same process, but these students were instructed to keep their arms tightly folded across their chests throughout the lectures. The results showed that the group with the folded arms had learned and retained 38 per cent less than the group who kept its arms unfolded. The second group also had a more critical opinion of the lectures and of the lecturer.
These tests reveal that, when the listener folds his arms, not only has he more negative thoughts about the speaker, but he is also paying less attention to what is being said. It is for this reason that training centres should have chairs with arms to allow the attendees to leave their arms uncrossed.
Many people claim that they habitually take the arms folded position because it is comfortable. Any gesture will feel comfortable when you have the corresponding attitude; that is, if you have a negative, defensive or nervous attitude, the folded arms position will feel good.
Remember that in non-verbal communication, the meaning of the message is also in the receiver, not only the sender. You may feel 'comfortable' with your arms crossed or your back and neck stiffened, but studies have shown that the reception of these gestures is negative.
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